Question 1

Which neighborhoods in Rabat do you cover?

Accepted Answer

We cover all of Rabat, including Agdal, Hay Riad, Souissi, Hassan, Ocean, Yacoub El Mansour, Akkari, and the Medina, as well as Sale and Temara. Our teams cross the Bouregreg river daily to serve both banks.

Question 2

What is your response time?

Accepted Answer

We respond within 25 minutes inside Rabat proper. For Sale and Temara, the estimated time ranges from 20 to 35 minutes depending on the neighborhood and traffic conditions, particularly over the Hassan II bridge.

Question 3

Are your nurses certified?

Accepted Answer

All of our nurses hold the state nursing diploma (IDE), recognized by the Moroccan Ministry of Health. They practice under strict protocols and carry professional liability insurance.

Question 4

Is this the SAMU or Civil Protection?

Accepted Answer

No. SOS Nursing is a private home healthcare and medical transport service. We are neither the SAMU (141) nor Civil Protection (150). In a life-threatening emergency, please call 141 first.

Question 5

How is pricing determined?

Accepted Answer

Every service comes with a personalized, transparent quote communicated before any intervention. Pricing depends on the type of care, distance, and frequency. No hidden fees.

Question 6

Do you offer home blood draws?

Accepted Answer

Yes. We work with an accredited partner laboratory that performs home sample collection throughout the Rabat-Sale-Temara region. Samples are promptly transported to the lab for analysis.

Question 7

Do you operate at night and on weekends?

Accepted Answer

Absolutely. Our service runs 24 hours a day, 7 days a week, including public holidays. Nighttime visits are especially valuable for post-surgical patients and urgent situations.

Question 8

Does home care include medical treatment?

Accepted Answer

No. Our home care service is strictly non-clinical: personal hygiene assistance, meal preparation, mobility support, overnight companionship, and medication reminders. For medical procedures, our certified nurses intervene as a separate service.

Frequently Asked Questions — Home Care in Rabat

Everything You Need to Know About Our Rabat Services

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